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081 559 8453

Email Us

info@swingsave.com

FAQ

We secure all transactions through our escrow service partners TradeSafe. All funds are kept safely until goods are delivered satisfactorily

Read more here.

SwingSave charges a modest fee of 10% that covers all transaction fees as well as escrow service fee. 90% of a great item is always better than 100% of nothing.

Due to our escrow service you will be refunded for your purchase. This gives you ease of mind that there is no scams on out platform EVER!

We’ve partnered with The Courier Guy to facilitate the delivery between buyer and seller with one push of a button. Deliveries go straight from seller to buyer and are fully insured.

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Why do I need to provide my ID and mobile number?

 

First off, your details are safe and secure. Your information is encrypted with the highest industry-specific standards which can be found in most banks.

 

Our payment service provider is TradeSafe Escrow. When the buyer deposits the funds, they will make payment to TradeSafe who will hold the funds in the middle (in a trust account). Once the seller has delivered what was ordered, then TradeSafe releases the funds to the selling party.

 

TradeSafe is required by the South African Reserve Bank to know the identities of the parties and that is why these details are required.